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Privacy Policy

Last Updated: September 5, 2026. This policy describes how QuikApp Technologies collects, uses, and safeguards user and lead data across our web platform (leads.quikapp.co) and native mobile applications.

database1. Information We Collect

QuikApp Lead CRM is an enterprise business management platform designed for prospect classification, follow-up automation, and employee team assignment. We collect the following categories of data:

  • User Account Information: Employee names, corporate email addresses, phone numbers, role assignments, and authentication credentials.
  • Lead & Prospect Records: Business entity names, contact persons, phone numbers, email addresses, regional locations, prospect qualification notes, call logs, and communication history.
  • Communication Data: Outbound/inbound email logs (via AWS SES), WhatsApp campaign logs, call outcome records, and agent notes.
  • Device & App Usage Information: IP address, device model, operating system version, app version, mobile WebView identifiers, and session tokens for security auditing.
smartphone2. Mobile Application & QuikApp WebView Disclosures

When accessing our services via our official mobile applications (built using QuikApp), we collect technical device information to provide a seamless native experience. This includes your mobile device hardware model, operating system version, IP address, and unique app instance identifier.

  • Push Notifications: If you enable Push Notifications, we generate and process a secure push token (via FCM / APNs) strictly to send relevant account alerts, assignment updates, and follow-up reminders.
  • Local Storage & Cookies: Session data, user authentication states, and UI preferences are cached locally on your device via HTML5 LocalStorage and encrypted WebView cookies. For full details, see our Cookie & LocalStorage Policy.
android3. Google Play Store Data Safety & Account Deletion Compliance

In accordance with Google Play Developer Policies, all data collected through our Android mobile application is encrypted in transit using industry-standard HTTPS / TLS 1.3. We do not sell or rent personal user data to third parties.

If our application allows user registration or account creation, you possess the absolute right to request deletion of your account and associated personal data at any time. You can initiate an instant account deletion request by visiting our web portal at: https://leads.quikapp.co/data-deletion or by contacting our Data Protection Officer at privacy@quikapp.co.

apple4. Apple App Store Guideline 5.1.1 Privacy Disclosures

Data Controller Entity: QuikApp Technologies Legal Team.
Data Processing Purpose: App functionality, secure user authentication, sales lead management, and service fulfillment.

When you utilize native device capabilities within our iOS application (such as photo library selection, camera document scanning, microphone note dictation, or location-based features), access is requested dynamically at runtime. Collected data is processed solely for the specific user-initiated action and is neither retained beyond the transaction nor shared for third-party tracking or advertising purposes without explicit user consent.

timer5. Data Rights & Explicit Retention Criteria

We retain personal information strictly for as long as necessary to fulfill operational CRM purposes or comply with statutory legal obligations. Our data retention criteria are structured as follows:

Data CategoryRetention PeriodPurge / Erasure Policy
Active User & Employee AccountsDuration of employment or active subscriptionPermanently deleted within 30 days of account termination or deletion request
Prospect & Lead Directory Records3 Years from last communication activityAnonymized or purged upon explicit admin request or statutory expiry
Security & Audit Logs12 MonthsAutomatically rotated and purged after 365 days

Users residing in applicable jurisdictions (including GDPR & CCPA regions) possess full rights to request access to, correction of, or permanent erasure of their personal data. To exercise your privacy rights, please submit a request to privacy@quikapp.co.

tune6. Mobile Device Permissions Matrix

Our native Android and iOS mobile applications built via QuikApp.co request explicit runtime permissions only when needed:

notifications Notifications (POST_NOTIFICATIONS)

To alert agents of assigned leads and incoming communications.

mic Microphone / Audio (RECORD_AUDIO)

For speech-to-text dictation and recording phone call follow-up notes.

folder Storage / Media Pickers

To attach proposal PDFs or images to email templates and lead profiles.

call Phone Dialer (tel:)

To initiate one-tap telephone calls directly from lead cards.

mail7. Contact & Privacy Support

If you have questions regarding this Privacy Policy or data handling practices, please contact our Data Protection Officer:

QuikApp Technologies Legal Team

Email: privacy@quikapp.co

Data Deletion Portal: https://leads.quikapp.co/data-deletion

Platform URL: https://leads.quikapp.co