Privacy Policy
Last Updated: September 5, 2026. This policy describes how QuikApp Technologies collects, uses, and safeguards user and lead data across our web platform (leads.quikapp.co) and native mobile applications.
QuikApp Lead CRM is an enterprise business management platform designed for prospect classification, follow-up automation, and employee team assignment. We collect the following categories of data:
- User Account Information: Employee names, corporate email addresses, phone numbers, role assignments, and authentication credentials.
- Lead & Prospect Records: Business entity names, contact persons, phone numbers, email addresses, regional locations, prospect qualification notes, call logs, and communication history.
- Communication Data: Outbound/inbound email logs (via AWS SES), WhatsApp campaign logs, call outcome records, and agent notes.
- Device & App Usage Information: IP address, device model, operating system version, app version, mobile WebView identifiers, and session tokens for security auditing.
When accessing our services via our official mobile applications (built using QuikApp), we collect technical device information to provide a seamless native experience. This includes your mobile device hardware model, operating system version, IP address, and unique app instance identifier.
- Push Notifications: If you enable Push Notifications, we generate and process a secure push token (via FCM / APNs) strictly to send relevant account alerts, assignment updates, and follow-up reminders.
- Local Storage & Cookies: Session data, user authentication states, and UI preferences are cached locally on your device via HTML5 LocalStorage and encrypted WebView cookies. For full details, see our Cookie & LocalStorage Policy.
In accordance with Google Play Developer Policies, all data collected through our Android mobile application is encrypted in transit using industry-standard HTTPS / TLS 1.3. We do not sell or rent personal user data to third parties.
If our application allows user registration or account creation, you possess the absolute right to request deletion of your account and associated personal data at any time. You can initiate an instant account deletion request by visiting our web portal at: https://leads.quikapp.co/data-deletion or by contacting our Data Protection Officer at privacy@quikapp.co.
Data Controller Entity: QuikApp Technologies Legal Team.
Data Processing Purpose: App functionality, secure user authentication, sales lead management, and service fulfillment.
When you utilize native device capabilities within our iOS application (such as photo library selection, camera document scanning, microphone note dictation, or location-based features), access is requested dynamically at runtime. Collected data is processed solely for the specific user-initiated action and is neither retained beyond the transaction nor shared for third-party tracking or advertising purposes without explicit user consent.
We retain personal information strictly for as long as necessary to fulfill operational CRM purposes or comply with statutory legal obligations. Our data retention criteria are structured as follows:
| Data Category | Retention Period | Purge / Erasure Policy |
|---|---|---|
| Active User & Employee Accounts | Duration of employment or active subscription | Permanently deleted within 30 days of account termination or deletion request |
| Prospect & Lead Directory Records | 3 Years from last communication activity | Anonymized or purged upon explicit admin request or statutory expiry |
| Security & Audit Logs | 12 Months | Automatically rotated and purged after 365 days |
Users residing in applicable jurisdictions (including GDPR & CCPA regions) possess full rights to request access to, correction of, or permanent erasure of their personal data. To exercise your privacy rights, please submit a request to privacy@quikapp.co.
Our native Android and iOS mobile applications built via QuikApp.co request explicit runtime permissions only when needed:
To alert agents of assigned leads and incoming communications.
For speech-to-text dictation and recording phone call follow-up notes.
To attach proposal PDFs or images to email templates and lead profiles.
To initiate one-tap telephone calls directly from lead cards.
If you have questions regarding this Privacy Policy or data handling practices, please contact our Data Protection Officer:
QuikApp Technologies Legal Team
Email: privacy@quikapp.co
Data Deletion Portal: https://leads.quikapp.co/data-deletion
Platform URL: https://leads.quikapp.co